This website is managed by Revenue Protection Support Services (RPSS). We have been providing the train companies with support to collect and protect due ticket revenues for the past fifteen years.

The services provided by this web site have been developed to help the user understand and deal with a notice that has been issued in relation to a journey made on the UK rail network without a valid ticket.

If you are the passenger who has been issued with the notice, you may wish to:
• Read the rules and regulations contained in our Document Library which explain your requirements within the law
• Make a secure payment online to finalise the matter
• Appeal against the issue of the notice (link takes you to the external appeals provider, Penalty Services Limited)

If you wish to make a complaint about a rail service or about how you have been dealt with at the time of issue of the notice, then please use the link below to visit the train companies own customer services web sites.

See our New Cookie Policy.


Revenue Protection Support Services
P.O. Box 89, Portsmouth, PO1 1EG

RPSS is a trading name of Southeastern

Registered office
Friars Bridge Court, 41-45 Blackfriars Road, London, SE1 8PG
Registered in England and Wales Number 04860660

Built by Arepo Solutions Ltd © 2019 All rights reserved - IRIS  |  Privacy Statement  |  Terms & Conditions